Water and Wastewater Pump Services

Wastewater - Pump Stations

• Foul water
• Surface and Storm water
• Drainage

Service Level Agreements

StandardCare – Clearwater engineers carry out an annual schedule of routine and major service visits covering visual inspections and a detailed checklist of pump status, station operation and control system. Service intervals are in accordance with manufacturer’s guidelines, pump station size and duty rating.

PremierCare – Our fully comprehensive service agreement with a minimum 3 year term covers all elements of our StandardCare agreement and in addition fully covers replacement of spare parts, equipment failure and emergency callouts. Annual contract costs are fixed through the contract term enabling you to fix your budgets.

Why should you maintain your pump station?

• Ensures reduced operating costs
• Mitigates risk of pump station flooding and escalation of damage to property and potential health risks.
• Reduces risk of drain damage upstream and downstream of the pump station.
• Provides access to prioritised response eliminating the requirement to pay premium emergency call out costs.

Why choose Clearwater for your pump maintenance?

• Clearwater is the UK’s largest privately owned water treatment company.
• Nationwide coverage, 24/7, 365 days per year supported by 8 regional offices.
• 120 engineers nationwide – Confined space trained, NICEIC trained, all pumps and equipment types serviced.
• Long standing relationship with all major pump manufacturers including Flygt, Grundfos, KSB, Ebara.
• Prioritised emergency response.
• We will always provide the most cost effective solution in the event of any requirement for remedial or repair works.

Clean Water – Water Booster Pump Sets

Water booster pumps are an essential component in the delivery of water at usable pressures to high rise commercial, public sector and residential properties. Your water authority supplied water mains pressure will normally only supply water at usable pressures (Ofwat requirement is 15 psi) up to the third floor. High rise buildings of 3 or more storeys usually have water supplied into a common cold water storage tank, typically installed in basement areas, from which it is delivered to individual outlets and dwellings through water booster pumps.

A water booster pump set is sized in accordance with water demand and numbers of storeys or required pressure head, typically multi pump systems are designed with a degree of redundancy in a duty standby configuration to ensure continuity of water supply in the event of pump failure. Single and multi pump systems should always be periodically maintained in order to mitigate the risk and inconvenience of interrupted water supply.

Until recently many water authorities have delivered water in excess of the legislated minimum pressure as set by Ofwat. Many water authorities are now operating a programme of actively reducing water pressure in order to reduce water leakage but still meet the minimum legislated delivery pressure. As a result, many properties of 3 or more storeys that are currently serviced directly by water mains will, in future, require water booster sets.

As an independent service provider, Clearwater works with all the major water booster pump manufacturers for service, refurbishment and replacement – this enables us to consistently recommend the best solution for all applications. In the event that your property is affected by mains water pressure reductions, we are able to recommend, supply and install the best solution.